***AT FIRST, SEND YOUR REQUEST TO OUR EMAIL: [email protected]
- Requests for refunds or replacements must be made within 3 days of receiving your order.
- As the nature of the print-on-demand business model, items cannot be exchanged and returned because we cannot stock them.
If you need to refund/replace your order, please read the following instructions carefully:
WE ACCEPT REFUNDS OR REPLACEMENTS IF:
- You received the wrong item
Although we double check everything, it can happen that we send you the wrong item. No worries, please send a photo of the incorrect item they received to [email protected] and one of the team will follow it up for you.
- You received a damaged/faulty item
Although quality is one of our top priorities, it can happen that a damaged item is sent out by mistake. In this case, you do not need to return the item. You just keep it, maybe sew it yourself, use it as a rag or throw/give it away. The only thing we need you to do is send us a support email ([email protected]) stating your order number and please include a photo of the damaged good. If we can see on the photo it is damaged, we will send you a new item 100% free of charge ASAP
- If you meet the above criteria please shoot us an email to [email protected]
Also, we would love it if you could tell us the reason why you are requesting to refund your order. We strive to get you the best quality possible, so we’d love to learn from your experience to even up to our quality some more.
WE DO NOT ACCEPT REFUNDS OR REPLACEMENTS IF:
- You want to cancel and refund your order but it has been processed.
- You want a refund because you “changed your mind”. We print on demand and therefore we cannot accept refunds with that inquiry.
- You chose the wrong size, color, style.
- The item(s) have been worn or washed
- The item(s) have been altered in any way
- The item(s) are in any way defective from the original and salable condition unless the condition is our fault
- The item(s) do not have the original tags on them
- The item(s) were a Final Sale item
Any further questions about our refund policy?
Please send us an email at [email protected] and we will help you out to the best of our abilities!